January, 2025

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Introduction

Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our product documentation or write us at support@sanas.ai with any questions.

App Version Distribution Analytics

What's New: Enhanced visibility into app version distribution across your organization

Why It Matters: Gain complete insight into which versions of Sanas are being used throughout your team, enabling better deployment management and support.

Key Improvements:

  • Complete Version Visibility - Administrators can now view all app versions in use directly from the Download App page

  • Usage Analytics - See the number of users on each app version at a glance.

  • Custom Version Support - Organizations using custom app versions are now fully supported and visible on the Download App page.

  • Detailed Reporting - Download comprehensive reports showing all deployed app versions and their associated users.

Streamlined App Updates

What's New: Automated update configuration and monitoring.

Why It Matters: Save time and ensure consistency with centralized update management.

Key Improvements:

  • Centralized Control - Configure automatic updates directly from the Sanas Portal settings.

  • Proactive Notifications - Receive timely alerts when new app versions become available.

  • Flexible Deployment - Choose when and how to roll out updates to your users.

Enhanced Administrative Notifications

What's New: Comprehensive configuration change tracking.

Why It Matters: Maintain security and accountability with detailed visibility into all portal modifications.

Key Improvements:

  • New "Workspace Settings" Tab - Access a dedicated area under Notifications to track all configuration changes.

  • Complete Audit Trail - Monitor user creation, changes, and workspace setting modifications in one place.

Fix: User Activity Status Accuracy

What's New: Corrected user engagement status reporting.

Why It Matters: Get accurate insights into how your team is utilizing Sanas during calls.

Key Improvements:

  • Accurate Status Reporting - Users making calls with Sanas now correctly show as "Engaged" rather than just "Active".

  • Improved Utilization Metrics - Properly reflects actual Sanas usage within your organization.

  • Dialer-Specific Optimizations - Enhanced event tracking with fallback mechanisms to ensure consistent status reporting across different dialers.