---
title: "Account Settings"
slug: "account-settings"
description: "Configure Sanas account settings for timezone, inactive app users, and remote inferencing at the account or group level."
tags: ["Sanas Settings", "Portal Configuration", "Remote Inferencing", "Timezone", "Inactive App Users"]
updated: 2026-11-06T07:53:26Z
published: 2026-11-06T07:53:26Z
canonical: "help.sanas.ai/account-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Settings

## Introduction

Adjust the basic settings of your Sanas account, such as timezone, app user inactivity, and remote inferencing.

The configuration can be applied at the **Account** level (organization-wide) or **Group** level. Select the account or group from the Group Tree on the left side of the portal before making changes. Most settings include a **Lock Configuration** toggle. Enable it to prevent subgroup administrators from overriding the setting.

> [!NOTE]
> Note: For Groups and Subgroups, this is labeled **Group Settings**.

---

## Timezone

Sets the timezone used for timestamps shown to Portal Users (reports, logs, activity).

1. From the Sanas Portal, click **Settings**.
2. Under **Configuration**, look for **Account Settings**, then select **Timezone**.

> [!NOTE]
> Note: For Groups and Subgroups, this is labeled **Group Settings**.
3. Choose from the **Select Timezone** dropdown menu.

![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(750).png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A10%3A36Z&se=2026-11-11T14%3A10%3A36Z&sr=c&sp=r&sig=9U9giAzb%2FmBByybquAkDqRFFR7JgF%2FVS8aeXfG%2Bcd0Y%3D)

---

## Inactive App Users

When enabled, it automatically deactivates Sanas App users who haven't used the app for a configured number of days, freeing up license seats without manual tracking.

1. From the Sanas Portal, click **Settings**.
2. Under **Configuration**, look for **Account Settings**, then select **Inactive App Users**.

> [!NOTE]
> Note: For Groups and Subgroups, this is labeled **Group Settings**.

![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(752).png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A10%3A36Z&se=2026-11-11T14%3A10%3A36Z&sr=c&sp=r&sig=9U9giAzb%2FmBByybquAkDqRFFR7JgF%2FVS8aeXfG%2Bcd0Y%3D)

> [!NOTE]
> Note: The default number of days of user inactivity prior to auto-deactivation is **30**, with the option to customize it from 1 to **180 days**.

---

## Remote Inferencing

Let’s you **run Sanas speech models on a remote server instead of the end user’s device**. This reduces dependence on local hardware and keeps performance consistent across users.

For each product — **Accent Translation**, **Speech Enhancement**, enter the endpoint address of your remote inference service.

1. From the Sanas Portal, click **Settings**.
2. Under **Configuration**, look for **Account Settings**, then select **Remote Inferencing**.

> [!NOTE]
> Note: For Groups and Subgroups, this is labeled **Group Settings**.

![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(753).png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A10%3A36Z&se=2026-11-11T14%3A10%3A36Z&sr=c&sp=r&sig=9U9giAzb%2FmBByybquAkDqRFFR7JgF%2FVS8aeXfG%2Bcd0Y%3D)

> [!NOTE]
> Note: Make sure the address is reachable from end-user devices and that network access is configured correctly.

---

## Support

Need help? Get in touch with our [Support Team](https://support.sanas.ai/) for assistance.

## Related

- [Account Details](/account-management.md)
- [Portal Configuration](/app-configuration.md)
- [Account Setup and Portal Configuration](/account-setup-and-portal-configuration-overview.md)