---
title: "Cisco Jabber: Configure Audio Device"
slug: "cisco-jabber-configure-audio-device"
description: "Configure Cisco Jabber audio settings with Sanas devices for real-time noise cancellation, including microphone, speaker, and device preferences."
updated: 2026-10-14T16:41:45Z
published: 2026-10-14T16:41:45Z
canonical: "help.sanas.ai/cisco-jabber-configure-audio-device"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Jabber: Configure Audio Device

### Introduction

This guide provides step-by-step instructions for audio configuration on Cisco Jabber. Sanas requires continuous access to the audio stream to cancel noise from your audio in real time; therefore, Sanas devices must be selected under Cisco Jabber's audio settings.

[Video](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas%20Audio%20Cisco%20Jabber%20Integration%20Tutorial.mp4?sv=2026-02-06&spr=https&st=2026-10-28T06%3A18%3A31Z&se=2026-10-28T07%3A18%3A31Z&sr=c&sp=r&sig=E%2FEEKhpLKuANsELjDXz75AXU%2BvxmH2tKQ9WrcbWxzNw%3D)

#### Sanas devices

The following Sanas devices are available based on your operating system:

| **Audio sources** | **Window** | **macOS** |
| --- | --- | --- |
| *Microphone* | Sanas Audio | Sanas Microphone |
| *Speaker* | Sanas Audio | Sanas Speaker |

### Before you begin

- Ensure that Cisco Jabber and the Sanas applications are already installed on your computer.
- Ensure your Sanas App is running and activated.
- Ensure you have the required permissions on Jabber to modify the audio settings.

### Audio configuration

**1. Launch Cisco Jabber**

- Open the **Cisco Jabber** application.
- Log in with your credentials if prompted.

**2. Access Audio Settings**

- Click the **Settings** icon (gear icon) in the Jabber window.
- Navigate to **File** > **Options**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(581).png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A18%3A31Z&se=2026-10-28T07%3A18%3A31Z&sr=c&sp=r&sig=E%2FEEKhpLKuANsELjDXz75AXU%2BvxmH2tKQ9WrcbWxzNw%3D)
- Select **Audio** from the left-side menu. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(582).png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A18%3A31Z&se=2026-10-28T07%3A18%3A31Z&sr=c&sp=r&sig=E%2FEEKhpLKuANsELjDXz75AXU%2BvxmH2tKQ9WrcbWxzNw%3D)

**3. Select Sanas devices**

- Select Sanas devices under the Microphone and Speaker drop-down menu.

> [!NOTE]
> **Note**: Configure Sanas devices based on your Noise Cancellation setup:
> 
> - ***Inbound and Outbound Noise Cancellation*** *— Select a Sanas device for both microphone and speaker.*
> - ***Outbound Noise Cancellation only*** *— Select a Sanas device for microphone only.*
- Adjust the audio level slider — we recommend a setting between **80% and 100%**. ![Audio settings showing selected speakers and microphone options for configuration.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image (31).png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A18%3A31Z&se=2026-10-28T07%3A18%3A31Z&sr=c&sp=r&sig=E%2FEEKhpLKuANsELjDXz75AXU%2BvxmH2tKQ9WrcbWxzNw%3D)

**4. Set audio device preferences**

- On the **Audio** settings page, click **Advanced** at the bottom.
- In the **Advanced audio options**, set the device preference.
- Set the Sanas devices, as configured in step 3. ![Settings menu displaying audio options for speakers and microphone selection.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Screenshot 2026-03-19 at 7.51.33 PM.png?sv=2026-02-06&spr=https&st=2026-10-28T06%3A18%3A31Z&se=2026-10-28T07%3A18%3A31Z&sr=c&sp=r&sig=E%2FEEKhpLKuANsELjDXz75AXU%2BvxmH2tKQ9WrcbWxzNw%3D)

**5. Save Changes**

- Click **Apply**, then click **OK** to save your settings.

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.

## Related

- [Browser based softphone services](/browser-based-softphone-services.md)
- [Softphone configurations](/softphone-configurations.md)