Disable or enable Admin or Supervisor

Prev Next

Introduction

The following guide explains how to disable or enable an admin or supervisor user from the Sanas Portal. Disabling Portal users revokes their access to the Sanas Portal. You can enable any previously disabled Portal user at any time; this grants them Portal access and assigns them the same Teams (if assigned before disablement).

Before you begin

  • You’ll need admin access to the Sanas Portal to assign a supervisor.

Disable Admin or Supervisor

  1. Log in to the Sanas Portal using your credentials.

  2. Click Users from the navigation menu, then select the Portal Users tab.

  3. Click on the ellipsis menu (), then click Disable.

  4. Click Disable to confirm your action. Disabled users get moved to the last of the Portal users list.

Enable Admin or Supervisor

  1. Log in to the Sanas Portal using your credentials.

  2. Click Users from the navigation menu, then select the Portal Users tab.

  3. Locate your desired user from the list, then click on the ellipsis menu () and click Enable.

Support

Need help? get in touch with our Support Team for assistance.