--- title: "Getting Started as an Admin" slug: "getting-started-as-an-admin" description: "Configure Accent Translation settings in the Sanas Portal for optimal audio management, including inference modes and voice profile locking." tags: ["Audio configuration", "Accent Translation", "Sanas Portal"] status: "update" updated: 2026-11-09T19:27:00Z published: 2026-11-09T19:27:00Z canonical: "help.sanas.ai/getting-started-as-an-admin" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.sanas.ai/llms.txt > Use this file to discover all available pages before exploring further. # Getting Started as an Admin ## Introduction This guide covers how admins configure and customize **Accent Translation** settings in the Sanas Portal, including inference mode, outgoing and incoming audio access, enhancement modes, voice activity detection, and voice profile locking. These controls shape how Accent Translation works for App Users and agents during calls. --- ## Before You Begin Admins of the Sanas Portal go through the same onboarding process, in preparation for management and supervision of Sanas products — in this case, **Accent Translation**. Refer to our [**Onboarding Guide**](https://help.sanas.ai/docs/onboarding-to-sanas-portal) for the complete walkthrough. For overall administration of the Sanas Portal, visit these articles: - [**User Management**](https://help.sanas.ai/docs/accounts-organization) - [**Reporting & Analytics**](https://help.sanas.ai/docs/reporting-analytics) - [**Portal Configuration**](https://help.sanas.ai/docs/app-configuration) --- ## Product Settings Configuration Once onboarding is complete and you have setup the account in the Sanas Portal, you can proceed with customizing and setting up controls for Accent Translation. This will shape the overall experience of your users or agents in the Sanas Portal. #### How it Works? 1. From the Sanas Portal, click on **Settings**. 2. Under **Configuration**, look for **Products**, then **Accent Translation**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Screenshot 2026-11-10 at 3.25.48 AM.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A06%3A30Z&se=2026-11-11T14%3A06%3A30Z&sr=c&sp=r&sig=UlSqT3V3DJxe0u9JPu18PS9GpfQbamBEV2kII1SCTHs%3D) > [!NOTE] > Note: Sanas products are typically enabled by Sanas admins through Feature Management. If you don't see the section shown above, contact our [Support Team](https://support.sanas.ai/) for assistance. You can also confirm your organization is subscribed to this product under [Subscriptions](https://help.sanas.ai/docs/account-management#subscriptions), accessible at the account level. #### Inference Mode Located under Accent Configuration, account admins can choose to either run the model **On-device** or via **Remote Inferencing**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Config - Inference Mode.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A06%3A30Z&se=2026-11-11T14%3A06%3A30Z&sr=c&sp=r&sig=UlSqT3V3DJxe0u9JPu18PS9GpfQbamBEV2kII1SCTHs%3D) > [!NOTE] > Note: For more details, please visit [**Remote Inferencing**](https://help.sanas.ai/docs/account-settings#remote-inferencing)**.** #### Accent Translation Access Enable/disable translation independently for **Outbound** and **Inbound** audio. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Config - AT Access.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A06%3A30Z&se=2026-11-11T14%3A06%3A30Z&sr=c&sp=r&sig=UlSqT3V3DJxe0u9JPu18PS9GpfQbamBEV2kII1SCTHs%3D) #### Outgoing Audio Configure Accent Translation for the **audio you send**. To utilize this: 1. Set **Source Accent** and **Target Accent** 2. Select the **Outgoing Accent Translation Model** 3. Choose an **Enhancement Mode** 1. **Standard** for a natural multi-speaker experience (keeps all voices within range), or 2. **Voice Isolation** to filter out other voices 1. **Auto** (automatic adjustment between Nearfield and General based on detected mic type) 2. **Nearfield** (ideal for headset users when mic is directly at mouth position) 3. **General** (works for all types of microphones) ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(756).png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A06%3A30Z&se=2026-11-11T14%3A06%3A30Z&sr=c&sp=r&sig=UlSqT3V3DJxe0u9JPu18PS9GpfQbamBEV2kII1SCTHs%3D) #### Incoming Audio Configure Accent Translation for the **audio you receive**. To utilize this: 1. Set **Target Accent** 2. Select the **Incoming Accent Translation Model** 3. Choose **Incoming Audio Voice Activity Detection (VAD) Mode** 1. **Voice Isolation - General with Ringtone Passthrough** (works for all types of microphones while ensuring ringtones and hold music play normally), or 2. **Standard** **with Ringtone Passthrough** to ensure ringtones and hold music play normally without being affected by Accent Translation processing ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(757).png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A06%3A30Z&se=2026-11-11T14%3A06%3A30Z&sr=c&sp=r&sig=UlSqT3V3DJxe0u9JPu18PS9GpfQbamBEV2kII1SCTHs%3D) > [!NOTE] > Note: By default, **Target Accent** is set and locked. #### Audio Mode When AT Is Off Choose what audio processing (for example, Noise Cancellation) applies when **Accent Translation is toggled off.** ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Config - Audio Mode When AT Is Off.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A06%3A30Z&se=2026-11-11T14%3A06%3A30Z&sr=c&sp=r&sig=UlSqT3V3DJxe0u9JPu18PS9GpfQbamBEV2kII1SCTHs%3D) #### Lock Voice Profile Selection If enabled, enforces a single voice profile (**Masculine/Feminine**) for users on first activation. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Config - Lock Voice Profile Selection.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A06%3A30Z&se=2026-11-11T14%3A06%3A30Z&sr=c&sp=r&sig=UlSqT3V3DJxe0u9JPu18PS9GpfQbamBEV2kII1SCTHs%3D) --- ## Support Need help? Get in touch with our [Support Team](https://support.sanas.ai/) for assistance. ## Related - [Products](/managing-product-settings-per-team.md) - [Account Setup and Portal Configuration](/account-setup-and-portal-configuration-overview.md) - [Overview: Sanas Application](/sanas-application-overview.md)