--- title: "User Guide: Sanas Chrome Extension" slug: "user-guide-sanas-chrome-extension" updated: 2026-06-12T15:29:05Z published: 2026-06-12T15:29:05Z canonical: "help.sanas.ai/user-guide-sanas-chrome-extension" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.sanas.ai/llms.txt > Use this file to discover all available pages before exploring further. # User Guide: Sanas Chrome Extension ### Introduction This guide walks you through accessing and using the Sanas Chrome Extension in your browser. By the end of this guide, you will be authenticated, your audio will be configured, and you will be ready to use Sanas on your next call. --- ### Before You Begin Ensure the following are in place before starting: - The Sanas Chrome Extension is installed on your Chrome browser. If not, contact your administrator. - Your headset is connected to your machine. Always use USB connection-based headsets for the best audio quality. - You have your login credentials ready, such as **Account ID** and **User ID** for users configured on **User Activation Key (UAK)**, or work **Email ID** for users configured on **Single Sign-On (SSO)**. If you do not have these credentials, contact your administrator. --- ### ![A large green circle with the number one prominently displayed in black.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Account Quickstart Journey (10)(1).png) Open the Sanas Chrome Extension 1. Click the **Sanas icon** in the Chrome toolbar. This opens the Sanas floating widget on the edge of your browser window. > [!NOTE] > *Note: If prompted to grant microphone access, click* ***Allow****.* ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image-1777461025171.png) 2. Click the **Sanas icon** on the floating widget to open the authentication pop-up. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Chrome Extension Icon(1).png) --- ### ![A large green circle with the number two prominently displayed in black.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Account Quickstart Journey (11).png) Authenticate 1. If you are logging in through **User Activation Key (UAK)** mode, follow these steps: 1. Enter your **Account ID** and **User ID** in their respective fields. 2. Click **Activate Key**. 3. On successful authentication, the Sanas Chrome Extension interface opens. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Chrome Extension - Login Page.png) 2. If you are authenticating through **Single Sign-On (SSO)** mode, follow these steps: 1. Select **SSO** in the login page of the Chrome extension. 2. Enter your work **Email ID** and click **Continue**. 3. Depending on your organization’s chosen Identity Providers (IdPs), such as Okta and Azure, your login process may require further authentication steps and proper guidance from your company IT or login admins. 4. On successful authentication, the Sanas Chrome Extension interface opens. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Chrome Extension - SSO Login Page(1).png) --- ### ![A large number three inside a circular shape, emphasizing its significance.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Account Quickstart Journey (12).png) Configure the Extension 1. Click the **Controls** icon on the Sanas floating widget. 2. Ensure the **Sanas Toggle** is enabled. 3. Verify that your preferred **Voice Profile** is selected — ***Masculine*** or ***Feminine***. ![Interface showing Accent Translation settings with options for personalization and voice type.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Untitled 10(8).png) 4. Click the **Audio Devices** icon and select your connected headset from the drop-down menu. ![Audio settings menu showing microphone options for selection on a MacBook Pro.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Untitled 11(9).png) --- ### ![The number four is prominently displayed in a circular background.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Account Quickstart Journey (13).png) Configure Audio on Browser-based Softphones > [!NOTE] > *Note: We are using Google Meet web platform to demonstrate audio configuration verification in the below procedure. Configure similarly on your chosen softphone/conferencing app.* For Sanas to synthesize your audio, Google Meet must route your microphone input through the Sanas audio device. As such, we preconfigured Sanas Microphone to be set by any web-based conferencing apps and softphones as their system default microphone. This allows web-based meeting applications and softphones to automatically use Sanas without requiring users to manually select it. To validate: 1. Open **Google Meet Web** in your Chrome browser and sign in. 2. Navigate to Settings > Audio, then Microphone. **Sanas Microphone** will show as **System default**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Sanas Mic Default on GMeet.png) > [!NOTE] > *Note: If a user logs out of the Sanas Chrome Extension, the* ***Sanas Microphone*** *remains visible in the list of available audio devices in the web app or softphone; however,* ***Accent Translation*** *will no longer work. Once the user signs back in, the* ***Sanas Microphone****, along with* ***Accent Translation*** *are automatically restored. A tab refresh may be required before they become fully functional again.* Sanas is now active! Your voice will be processed through the Sanas Chrome Extension for the duration of the call. > [!WARNING] > *Important! Personalize your accent translated voice to sound consistently and identical. Refer* [*Personalize voice*](https://help.sanas.ai/portalv3/docs/voice-personalization#for-user-creating-your-voice-profile1) *for instructions.* --- ### Support **Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.