User Guide: Sanas Accent Translation

  • Updated on Jun 3, 2025
  • Published on Apr 8, 2025
  • 1 minute(s) read
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Introduction

This guide walks you through setting up and using the Sanas Accent Translation (AT) app for the first time. You'll learn how to activate the app, configure your audio settings, and make your first call with accent translation enabled.

New to Sanas? We recommend reading the AT app overview guide first for a complete introduction to the app's features.

Prerequisites

Before starting, ensure you have:

  • Sanas AT app is installed on your computer.

    • On a Windows computer: Search for "Sanas Accent Translation" in the Start menu. Contact your IT team if the app isn't installed.

  • Stable internet connection.

  • Domain access: Your computer must be connected to your organization's domain.

  • User profile: You must be logged in with your organizational user profile.

Quick Start: 3 Simple Steps

Step 1: Activate the Sanas App

App activation verifies your identity and registers your usage for reporting purposes. Your administrator determines which activation method you'll use.

Option A: User Activation Key (UAK) - Default Method

  1. Launch the Sanas AT app.

  2. Enter your Workspace ID and User ID on the activation screen.

    • Don't have these credentials? Contact your supervisor or IT team.

  3. Click Activate Key

Option B: Auto Activation

If your administrator has enabled auto activation, the app will automatically verify your identity using:

  • Your organization's domain connection (like Azure AD).

  • Your logged-in user profile.

The app activates automatically when launched. If auto activation fails, you can still use the UAK method above.

Step 2: Configure audio settings

Once activated, set up your audio preferences:

  1. Enable Accent Translation

    • Toggle on Accent Translation from the home page.

  2. Audio configurations

    • Choose Masculine or Feminine based on your natural voice.

    • Select your headset's microphone from the Audio Input options.

Step 3: Configure your softphone

Connect Sanas to your softphone service:

  1. Open your calling application (dialer)

  2. Navigate to the audio settings.

  3. Under Audio Input, select:

    • "Sanas Microphone" or

    • "Sanas Virtual Audio"

Note: Sanas automatically configures most softphones, but some may require manual setup. Check our specific softphone configuration guides if needed.

You're Ready!

That's it! You can now make calls with Sanas Accent Translation enabled. After your calls, please rate your experience to help us improve the app.

Support

Need help? get in touch with our Support Team for assistance.