Using Sanas Accent Translation
  • 17 Apr 2025
  • 1 Minute to read
  • PDF

Using Sanas Accent Translation

  • PDF

Article summary

Introduction

This guide provides simple, step-by-step instructions for using the Sanas Accent Translation (AT) desktop app. The app is designed to be straightforward and easy to use.

Before You Begin

Verify Installation

Ensure the Sanas AT app is installed on your computer:

  • Windows: Search for "Sanas Accent Translation" in the Windows start menu

    Not installed? Contact your IT team to request installation

Prerequisites

  • A stable internet connection.

  • Computer connected to your organization's domain.

  • Log in to the computer with your user credentials.

Make your first call with the Sanas AT

Step 1: App Activation

Your administrator configures the app's activation mode. Select the appropriate tab below and follow the steps based on the activation method available in your AT app.

Option A: User Activation Key (UAK)

This is the baseline activation method. Use it if other methods are unavailable.

  1. Launch the Sanas AT app on your computer.

  2. Enter your Workspace ID and User ID on the activation page. If you haven't received it yet, please get in touch with your supervisor or IT team for app activation credentials.

  3. Click Activate Key.

Option B: Auto Activation

Auto-activation is a domain-synced activation using your computer’s current connected domain and user profile details.

If configured by your admin, the app will automatically activate upon launch.

Step 2: Using the Sanas AT app

Post activation, your app is ready to use. Select the tab and follow the procedure to configure your Sanas app.

  1. Enable accent translation

    • Toggle on Accent Translation on the home screen.

  2. Configure settings

    • Select appropriate accent tone (Masculine or Feminine).

    • Select your headset's microphone under Audio Input.

Step 3: Dialer Configuration

Sanas automatically configures itself with most compatible dialers. To ensure it's correctly set up with your calling application, follow the steps below:

  1. Open your calling application (dialer).

  2. Navigate to the audio settings.

  3. Under audio input, select "Sanas Microphone" or "Sanas Virtual Audio".

  4. And that’s it! You are ready to make your first call with Sanas. Rate your calling experience and help us improve the Sanas app.

📔 Note: For detailed steps on specific dialers, refer to our Dialer integration guides.

⚡ Pro tip: Sanas works best when you adhere to the Sanas best practices.

Support

Need help? get in touch with our Support Team for assistance.



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