---
title: "Integrate Sanas with Avaya One-X Agent"
slug: "avaya-one-x-agent-integration-with-sanas"
updated: 2025-04-02T07:52:36Z
published: 2025-04-02T07:52:36Z
canonical: "help.sanas.ai/avaya-one-x-agent-integration-with-sanas"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrate Sanas with Avaya One-X Agent

### Introduction

This guide provides step-by-step instructions on how to integrate the Avaya One-X Agent desktop application with the Sanas app.

> [!NOTE]
> **Note** 📔: Ensure that the **Avaya One-X Agent** and **Sanas** **desktop apps** are installed on your computer.

### Integrate Sanas with Avaya One-X Agent

1. Launch the Avaya One-X Agent application on your computer, and if required, log in to the dialer with your credentials.
2. Click on the settings icon, then select **Agent Preferences**.![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(369).png)
3. Select **Audio** on the left-side menu, then select the **Basic** tab.
4. Select Sanas Microphone under the Record Device drop-down menu. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(370).png)
5. Click **OK** to apply the changes.

**⚡ Pro tip**: Sanas works best when you adhere to the [Sanas best practices](https://help.sanas.ai/docs/best-practices-using-sanas).

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.