---
title: "Automatic deactivation for inactive app users"
slug: "automatic-inactive-app-users-deactivation"
updated: 2025-07-09T06:32:30Z
published: 2025-07-09T06:32:30Z
canonical: "help.sanas.ai/automatic-inactive-app-users-deactivation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Automatic deactivation for inactive app users

### About

The following guide explains how to configure the automatic deactivation of inactive app users.

> [!NOTE]
> 📔 **Note**: The feature is currently limited to the **Accent Translation** workspaces only.

### What is Automatic Deactivation?

Automatic deactivation is an app user management feature that eliminates the need for manual deactivation for inactive app users. The feature, upon configuration in a Workspace, automatically deactivates app users once no app activity is recorded against the user for a defined period.

**How does auto-deactivation work?**

- **Auto-deactivation configuration**: The admin user configures auto-deactivation for inactive app users on a Workspace and defines the inactivity period.
- **Active users**: The app user is considered active until the system records at least one app activation during the period.
- **Inactivity measurement**: The inactivity period of a user is measured from the timestamp of their last recorded app logout.
- **Reactivation:** Auto-deactivated app users can be easily [reactivated](/v1/docs/how-to-deactivate-a-user) at any time.

### Before You Begin

- Ensure you are assigned with the **Admin** role on the Sanas Portal to modify the configuration..

### Procedure

1. Log in to the [Sanas Portal](https://portal2.sanas.ai) using your credentials.
2. Navigate to the **Settings** page, then scroll down to the **Deactivate Inactive App Users** section.
3. Enable the **Deactivate Inactive App Users** option and define the inactivity duration. ![Auto inactive app users deactivation](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(304).png)
4. Click **Save** to apply the changes.
5. Once deactivated, the app users gets moved to the [**Deactivated users**](/v1/docs/review-deactivated-app-users) page.

### FAQs

****How is user inactivity determined?****

**Answer**: Inactivity is calculated based on the last time the user used the Sanas app.

****Can I re-activate deactivated users?****

**Answer**: Yes, deactivated users (whether automatically or manually) can be re-activated. For instructions, refer to the guide on [re-activating app users](/v1/docs/how-to-deactivate-a-user).

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.