---
title: "Disable or enable Admin or Supervisor"
slug: "disable-admin-or-supervisor"
updated: 2025-04-29T18:01:55Z
published: 2025-04-29T18:01:55Z
canonical: "help.sanas.ai/disable-admin-or-supervisor"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable or enable Admin or Supervisor

### Introduction

The following guide explains how to disable or enable an admin or supervisor user from the Sanas Portal. Disabling Portal users revokes their access to the Sanas Portal. You can enable any previously disabled Portal user at any time; this grants them Portal access and assigns them the same Teams (if assigned before disablement).

### Before you begin

- You’ll need admin access to the Sanas Portal to assign a supervisor.

### Disable Admin or Supervisor

1. Log in to the [Sanas Portal](https://www.portal2.sanas.ai) using your credentials.
2. Click **Users** from the navigation menu, then select the **Portal Users** tab. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image-1745949677866.png)
3. Click on the ellipsis menu (**⋮**), then click **Disable**.![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(507).png)
4. Click **Disable** to confirm your action. Disabled users get moved to the last of the Portal users list. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(503).png)

### Enable Admin or Supervisor

1. Log in to the [Sanas Portal](https://www.portal2.sanas.ai) using your credentials.
2. Click **Users** from the navigation menu, then select the **Portal Users** tab. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image-1745949706403.png)
3. Locate your desired user from the list, then click on the ellipsis menu (**⋮**) and click **Enable**.![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(505).png)

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.