---
title: "Disable Sanas for a Team when user preferences is configured"
slug: "disable-sanas-for-an-entire-team-or-a-specific-user"
updated: 2025-09-01T11:30:40Z
published: 2025-09-01T11:30:40Z
canonical: "help.sanas.ai/disable-sanas-for-an-entire-team-or-a-specific-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable Sanas for a Team when user preferences is configured

This article explains how to disable Sanas for an entire team or a specific user in a team from the Sanas Portal when [manually disabling Sanas is restricted](/v1/docs/ability-to-hide-sanas-toggle) for users. This action becomes essential to manage app usage or license utilization.

### Before you start

- Only Sanas Portal Admins can take this action.
- The Sanas user preference must be set to “**Disallow users to Disable/Enable Sanas**” for the Workspace. Refer to [Set user preference](/v1/docs/ability-to-hide-sanas-toggle) for detailed instructions.
- The Sanas app version **4.1.X and above** comes with independent Noise Cancellation controls. Users can continue to use Noise Cancellation from their app, even if Accent Translation is disabled for them.

### Disable Sanas for Team

1. Log in to the [Sanas Portal](https://portal2.sanas.ai) using your credentials.
2. Navigate to the **Users** page.
3. Click the option menu (**⋮**) next to the team you want to act on, then click **Disable Sanas for all**.
4. The team users will no longer be able to use Sanas. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/1756374392681954.gif)

### Disable Sanas for the user

1. Follow Steps 1 to 3 of [Disable Sanas for Team](/v1/docs/disable-sanas-for-an-entire-team-or-a-specific-user#disable-sanas-for-team).
2. Select the team where the user is assigned.
3. Click the option menu (**⋮**) next to the user you want to act on, then click **Disable Sanas**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(600).png)

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.