---
title: "Enable Sanas Personalization"
slug: "enable-sanas-personalisation"
updated: 2025-11-29T01:57:48Z
published: 2025-11-29T01:57:48Z
canonical: "help.sanas.ai/enable-sanas-personalisation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable Sanas Personalization

This guide explains the Sanas Personalization feature and how to enable it for a Workspace from the Sanas Portal.

**Sanas Personalization**

Sanas' Personalization feature enables Sanas app users to create and use a voice profile that is optimized for their voice and enhances their accent-translated voice by preserving their natural voice identity, enhancing overall naturalness, and making it more human.

**Key points**

- **Data security & safety** - No audio gets recorded or stored anywhere.
- **Feature availability**: The Sanas Personalization feature is available on the Sanas app version 4.3.X and above.
- **User status**: Admins can review the Personalization status (Completed or Not completed) for each user on the Users page.
- **Voice profiling**: During voice profile creation, app users need to read aloud a short sentence. If needed, they can recreate the profile at any time through the app.

### Enable Sanas Personalization

Follow the steps below to enable Sanas Personalization for a Workspace:

1. Log in to the [Sanas Portal](https://portal2.sanas.ai) using your credentials.
2. If you’ve multiple Workspaces, navigate to the Workspace you wish to enable this feature using the Workspace Switcher at the top-left corner.

![Sanas Portal settings page displaying authentication and app activation options.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Untitled 3.png)

Workspace Switcher
3. Click **Settings** on the left-side navigation menu, and scroll down to the **Sanas Personalization** section under the App Configurations. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(642).png)
4. Enable the Sanas Personalization and confirm your action.

Once enabled, users on the supported Sanas app versions (`4.3.X` and above) will see the Sanas Personalization option available on their app. Refer to the [Create voice profile](https://help.sanas.ai/docs/create-voice-profile-sanas-personalisation) guide for detailed instructions for the app user.

### Review User Status for Sanas Personalization

Do the following to review users’ status:

1. Navigate to your desired Workspace and click **Users** from the left-side navigation menu.
2. Select the team you wish to review. ![Sanas Portal user management interface displaying team supervisors and user status.](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/Untitled 5.png)
3. You can review the Sanas Personalization status for each user. You’ll find the following statuses:

- *Completed* - User has created a voice profile
- *Not completed* - Voice profile creation is pending

![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(643).png)

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.