---
title: "Reset password for Sanas Portal"
slug: "forgot-password-for-v2-portal"
updated: 2025-04-17T09:27:01Z
published: 2025-04-17T09:27:01Z
canonical: "help.sanas.ai/forgot-password-for-v2-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset password for Sanas Portal

### Introduction

This guide provides instructions on how to reset your Sanas Portal password. You can reset the password from:

- [Login page](/v1/docs/forgot-password-for-v2-portal#reset-password-from-the-login-page): Reset password right from the Sanas Portal login page.
- [Profile](/v1/docs/forgot-password-for-v2-portal#reset-password-from-the-profile): Reset password from your Portal profile.

### Reset password from the login page

1. Navigate to the [Sanas Portal](https://www.portal2.sanas.ai) page from your preferred web browser.
2. Enter your email address, then click **Continue**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(471).png)
3. Click **Forgot password**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(472).png)
4. Click **Continue** from the Reset Password page. You’ll receive an email from Sanas with the password reset link.
5. Open the received email, and click **Reset password**. Opens the password reset page.![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(473).png)
6. Configure your new password for Sanas Portal, then click **Reset password**.![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(474).png)

### Reset password from the profile

1. Log in to the [Sanas Portal](https://www.portal2.sanas.ai) with your existing password.
2. Click on your profile icon in the top-right corner, then click **Profile**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(468).png)
3. Click **Change password**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(469).png)
4. Configure your new password, then click **Change**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(470).png)

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.