---
title: "How to Share App Logs on Windows"
slug: "how-to-collect-sanas-manual-logs-on-windows"
updated: 2025-07-02T10:47:23Z
published: 2025-07-02T10:47:23Z
canonical: "help.sanas.ai/how-to-collect-sanas-manual-logs-on-windows"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Share App Logs on Windows

### Introduction

The article provides instructions for manually collecting the Sanas app logs from a Windows computer and sharing them with Sanas Support if requested. The generated logs typically record events registered by the Sanas app, which helps our support engineers identify and resolve issues.

### Sharing Sanas app logs

1. From the Windows start menu, search for **%localappdata%** and locate the folder.
2. Look for the **Sanas.ai** folder and create a Zip file. Right-click on the folder, then click **Compress to Zip file**.
3. Share the created zip file with our Support Team via your preferred channel.

> [!NOTE]
> 📔 **Note**: The app log gets automatically submitted when you submit negative feedback from the Sanas app. See [submit feedback](/v1/docs/share-feedback) for details.

![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/App log data.gif)