---
title: "Configure Auto Update"
slug: "how-to-set-auto-update"
updated: 2025-06-02T14:04:40Z
published: 2025-06-02T14:04:40Z
canonical: "help.sanas.ai/how-to-set-auto-update"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Auto Update

### **Introduction**

This guide explains how the **Auto Update** feature works and provides step-by-step instructions for configuring it through the **Sanas Portal**.

The Sanas app's auto update feature allows admins to roll out updates in a controlled manner, ensuring no downtime due to the update.

### **Benefits of Auto Update**

Compared to manual updates, the auto update feature offers the following benefits:

- **Custom time slot**: Configure specific time slots for when users receive update notifications.
- **Throttle bandwidth**: Throttle bandwidth during update downloads to minimize disruption.
- **Assisted app update:** Once an update is released, app users are notified within the specified time slot. They can update immediately or defer the update to a more convenient time.

### **How auto update works**

The auto update feature consists of three main stages:

1. **Configuration:** Admins set up the update timeslot and, optionally, configure bandwidth throttling through the Sanas Portal.
2. **User Update:** Users are notified of the update during the specified timeslot and can choose when to install it.

### **Before you begin**

Ensure that you:

- Have **admin access** to the Sanas Portal.
- Understand that once auto update is configured, it **cannot be rolled back**. Contact Sanas Support if you need any assistance.

### **Configure auto update**

1. Log in to the [**Sanas Portal**](https://portal2.sanas.ai) with your credentials.
2. From the left-hand menu, go to **Settings** and scroll to the **Auto Updates** section.
3. Click **Manage**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(566).png)
4. Set your desired **Start** and **End** times for when users should receive update notifications.

> [!NOTE]
> **Note**: Times are based on the user's local timezone.
5. *(Optional)* Check the box labeled **“Would you like to configure...”** to enable bandwidth throttling.![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image-1748505078186.png)
6. If throttling is enabled, select a **download speed** from the dropdown. This will be the maximum download speed for app updates. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(567).png)
7. Click **Save** to apply your configuration.

### **Roll Out App Updates**

1. From the Sanas Portal, click **Download App** from the left-side navigation.
2. Click **View** in the notification to go to the **Download App** page. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image-1748872974922.png)
3. Click **Start Update** to roll out the new version to all eligible users (users with a minimum app version of v3) in the Workspace. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(563).png)

> [!WARNING]
> ⚠️ **Important**: If needed, you can click **Stop Update** to cancel the ongoing rollout. However, users who have already updated will not be rolled back.

### Monitor the Update

![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(565).png)

You’ll be able to see the following:

- **Update Status:**
  - *Update in Progress*
  - *Update Completed*
- **Latest App Version:** Displays the new version being deployed.
- **Users Eligible for Auto Update:** Lists users whose app version meets the minimum requirement. Others will need to update manually.
- **Users Updated to Latest Version:** Tracks users who have completed the update.

For app update instructions, refer to the [app update](/v1/docs/app-update) guide.

### **Support**

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.