---
title: "May, 2025"
slug: "may-25-release-note"
updated: 2025-09-01T12:00:02Z
published: 2025-08-21T09:00:14Z
canonical: "help.sanas.ai/may-25-release-note"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# May, 2025

## **Introduction**

Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our [product documentation](https://help.sanas.ai/) or write us at [*support@sanas.ai*](mailto:support@sanas.ai) with any questions.

## **What's New**

### 1. **User-Level Utilization Reporting**

We now **consolidate all active sessions** from different machines into a **single daily record per user**, giving you a clear and unified view of app usage and activity.

🔍 *See how many machines a user accessed in a day, all in one place.*

***Before*** ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(576).png)

***After***![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(577).png)

### **2. Enhanced user engagement reporting**

The **Reports** page displays the number of **Not Engaged** users, helping you identify app users who are not maximizing Sanas benefits.

![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(575).png)

### **3. Omni-Directional Noise Cancellation – Reporting Insights**

Monitor the overall duration when Sanas is disabled during calls; this helps you to review user engagement and take informed action to improve Sanas usage.

- View counts for **Sanas Disabled (Incoming/Outgoing Audio).**
- Click through for detailed breakdowns per user or session.
- Gain visibility into user behavior.

**![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcoQNwnKWzbtKunevu_RDx46BNnBdJ-nHnkqGzIGyhIR_HEGXP-reiIUH1YHvNaKowI69lqRm5N7Mbs6TWZLPKgmhK8mpPI-ceZmxrAqV-9MGHJXBMnYWPfE_RhUrY3FYs6CoFXfg?key=VjT61NjEGqFAuNl2MXF-qQ)**

Perfect for ensuring call quality compliance.

### **4. Revamped Help Center – Now Secured**

We are thrilled to announce our brand new Help Center, which reflects our brand image. The improved Help Center comprises overall enhanced navigation and consistency that you can feel.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeA7yU-D9ILgyCfhHcJdQbkmqXgOB8O4Koj7SwhLhIiEAspgDU8jk7YU3MlccuutKtfCM6-K8RF1ivodGMdO2BJjBj1yh0SKBu-Zj5PgKI_jnJ79wFVdf_3uodUC5x5nrp5HFOD?key=VjT61NjEGqFAuNl2MXF-qQ)

**How to access?**

- Log in to your Sanas Portal, and click **Help Center** at the top-right corner. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfB13xHtezUfcXaihAJT3uRLy_LTxobFppdxUAgaCkv_doMq5OpZPe3b-_bCFsXYbtU_mPKkqEI9HB9LvRB0sw6Tn09trJ3dsmmxUvXDdYJU5j4QC6dNL8uwRxuKOSaJ-0ONmtZ5A?key=VjT61NjEGqFAuNl2MXF-qQ)

### **Support**

Need help? get in touch with our Support Team for assistance.