Review deactivated app users

Introduction

This guide explains how to review deactivated app users in the Sanas Admin portal. If you need to reactivate users, see Reactivate App Users.

Before you begin

• You must have access to the Sanas Portal to perform the following procedure.

Procedure

1. Log in to the Sanas Portal using your credentials.

2. Click Users from the navigation menu, and ensure that the App users tab is selected.
   
   

3. Select View deactivated users under the ellipsis (⋮) menu option.
   

4. Review the following details for each deactivated user:
   

   Parameter	Description
   User ID	Unique identifier for the app user
   Team name	Assigned team before the app user was deactivated.
   Last logged in	Timestamp for the last app activation.
   Last logged out	Timestamp for the last app logout.
   Last sanas mic engaged	Timestamp for the last time the microphone was engaged with the Sanas app.
   Deactivated by	Name of the Admin or Supervisor who deactivated the app user.
   Deactivated at	Timestamp for app user deactivation.

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