---
title: "Generic audio configuration for web browsers"
slug: "sanas-with-web-based-dialer-generic-configuration"
updated: 2025-05-15T12:45:44Z
published: 2025-05-15T12:45:44Z
canonical: "help.sanas.ai/sanas-with-web-based-dialer-generic-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sanas.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Generic audio configuration for web browsers

### Introduction

This guide provides instructions for configuring audio settings on web browsers. Web-based softphones automatically apply the default browser audio settings. However, you can also look for softphone-specific guides under the [web-based](/v1/docs/browser-based-dialers) or [app-based](/v1/docs/application-based-dialers) softphone configuration guides.

> [!NOTE]
> 📔 **Note**: The procedure below demonstrates configuring audio settings for some of the most commonly used web browsers. Similar steps could be followed for any browsers.

### Audio configuration for web browsers

Choose your web browser from the list below:

- [Google Chrome](/v1/docs/sanas-with-web-based-dialer-generic-configuration#google-chrome)
- [Microsoft Edge](/v1/docs/sanas-with-web-based-dialer-generic-configuration#microsoft-edge)
- [Mozilla Firefox](/v1/docs/sanas-with-web-based-dialer-generic-configuration#mozilla-firefox)

### Google Chrome

1. Open Google Chrome on your computer.
2. Click on the ellipsis (⋮) menu in the top-right corner, and select **Settings**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(485).png)
3. Navigate to **Privacy and Security** > **Site settings.** ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(483).png)
4. Select **Microphone** under Permissions. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(482).png)
5. Choose **Sanas Microphone** or **Sanas Virtual Audio** from the drop-down list. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(481).png)
6. Click **Save** to apply changes.

### Microsoft Edge

1. Open Microsoft Edge on your computer.
2. Navigate to the browser's **Settings**. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(480).png)
3. Click **Cookies and Site Permissions** on the left-side navigation menu, and then select **Microphone** under the All Permissions section. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(479).png)
4. Select **Sanas Microphone** or **Sanas Virtual Audio** from the drop-down menu, and then click **Save** to apply the changes.

### Mozilla Firefox

1. Launch Mozilla Firefox on your computer and navigate to its **Settings** page. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(478).png)
2. Click **Privacy & Security** on the left-side navigation menu and scroll down to **Permissions**.
3. Click **Settings** next to Microphone. ![](https://cdn.document360.io/9bc36e9c-f402-4213-b56f-4ecdf805bb1a/Images/Documentation/image(477).png)
4. Select **Sanas Microphone** or **Sanas Virtual Audio** from the list, then click **Save Changes**.

### Support

**Need help?** Get in touch with our [Support Team](mailto:support@sanas.ai) for assistance.