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      Avaya Integration With Sanas
      • 22 May 2024
      • 1 Minute to read
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      Contents

      Avaya Integration With Sanas

      • Updated on 22 May 2024
      • 1 Minute to read
      • Print
      • PDF
      Article summary

      Avaya Agent Integration with Sanas

      1. Login to VPN (use the credentials provided by the admin/IT team).

      2. Locate and open Avaya Agent for desktop applications.

      3. The Avaya Agent window will open.

      4. All the credentials will be auto-filled if the Avaya is already configured by the admin/IT

      5. Click on the settings icon on the bottom left to access sound settings

      6. Go to “All settings” - “Audio” to access audio settings.

      7. Select Sanas Virtual Microphone for Ringer Output and Audio Input as shown below.

      8. Click on Sign In All to log in to the dialer.

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