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    Avaya Integration With Sanas
    • 22 May 2024
    • 1 Minute to read
    • Contributors
    • PDF
    Contents

    Avaya Integration With Sanas

    • Updated on 22 May 2024
    • 1 Minute to read
    • Contributors
    • PDF
    Article summary

    Avaya Agent Integration with Sanas

    1. Login to VPN (use the credentials provided by the admin/IT team).

    2. Locate and open Avaya Agent for desktop applications.

    3. The Avaya Agent window will open.

    4. All the credentials will be auto-filled if the Avaya is already configured by the admin/IT

    5. Click on the settings icon on the bottom left to access sound settings

    6. Go to “All settings” - “Audio” to access audio settings.

    7. Select Sanas Virtual Microphone for Ringer Output and Audio Input as shown below.

    8. Click on Sign In All to log in to the dialer.

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