Re-activate app users
  • 05 Mar 2025
  • 1 Minute to read
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Re-activate app users

  • PDF

Article summary

About

This guide explains the process of re-activating app users who were previously deactivated. You can also review the current deactivated app users.

Before You Begin

  • You must have administrator privileges on the Sanas admin portal to modify these settings.

Procedure

  1. Log in to the Sanas admin portal using your credentials or the Single Sign-On (SSO) option.

  2. From the left-side navigation menu, click Users, then select the App Users tab.

  3. Click the three-dot menu and select View Deactivated Users.

    deactivated users navigation

  4. Select the checkbox next to the user you wish to reactivate. You can select multiple users for bulk reactivation.

    Tip: Select the checkbox at the top to select all users in the list.

  5. After selecting the users, click Activate.

    Bulk users re-activation

  6. In the pop-up message, click Activate to confirm your action.

    Activation pop-up message

FAQs

Where are the reactivated users mapped?

Answer: Reactivated users are automatically mapped back to the original team they were part of before deactivation.

Support

Need help? Get in touch with our support team.


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