Distortion in Audio (Synthesis Quality Issue)

To improve the synthesis quality, follow the below steps:

• Use a USB headphone

  • If you are already using a USB headset, try changing to a new headset

• Ensure the correct input microphone is selected in the Sanas Application

• Turn off any dialer settings related to Noise cancellation, echo cancellation, noise suppression, and Auto adjust mic sensitivity

• Suggest keeping the speech volume level above 65 dB (Please test your speech volume using a decibel meter, Ex. https://youlean.co/online-loudness-meter/)

• Refer to the Microphone Positioning Best Practice as shown below

  • To adjust the headband, lengthen or shorten the band until it fits comfortably. The click-stop feature keeps the headband securely adjusted.

    

  • Carefully bend and shape the boom with both hands as shown. Position the boom so that the microphone is two finger-widths from the corner of your mouth

    

  • To adjust the headband, lengthen or shorten the band until it fits comfortably. The click-stop feature keeps the headband securely adjusted.