This guide outlines best practices for using the Sanas app, ensuring seamless integration with your existing workflow and delivering the most natural, consistent audio quality. 🎧 Microphone Positioning The position of your headset's microphone is one of the most …

Introduction This guide provides instructions on how to reset your Sanas Portal password. You can reset the password from: Login page : Reset password right from the Sanas Portal login page. Profile : Reset password from your Portal profile. Reset password from …

Introduction Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our product documentation or write us at support@sanas.ai with any questions. What's New 1. User-Level Utilization Reporting We …

Introduction The following guide provides instructions to modify the existing role of a Portal user. Before you begin You’ll need admin access to the Sanas Portal to assign a supervisor. Modify the Portal user’s role Log in to …

Introduction This guide provides step-by-step instructions on how to integrate the Avaya One X Communicator desktop application with the Sanas. Note 📔 : Ensure that the Avaya One X Communicator and Sanas app are installed on your computer. Integrate …

Introduction This guide provides instructions on configuring audio settings on your web browser to grant Sanas the required permissions for its operations while using AWS Connect. Before we begin Ensure you have access to AWS Connect to test the configuration …

Introduction This guide provides step-by-step instructions on how to integrate the Avaya One-X Agent desktop application with the Sanas app. Note 📔 : Ensure that the Avaya One-X Agent and Sanas desktop apps are installed on your …

Introduction Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our product documentation or write us at support@sanas.ai with any questions. App Version Distribution Analytics What's New: Enhanced visibility …

Introduction This article explains Sanas Widget and how to enable it for an Accent Translation ( AT ) Workspace from the Sanas Portal. What is Sanas Widget? The Sanas Widget is an essential feature for the app users who need to turn …

Introduction This guide explains how to review deactivated app users in the Sanas Portal. If you need to reactivate users, see Reactivate App Users . Before you begin You must have access to the Sanas Portal to perform the following procedure …

Introduction This guide provides instructions for installing the Sanas app with Noise Cancellation ( NC ) on a Windows computer. Sanas app is available on multiple platforms. Need help installing the Sanas app on another platform? Find all the platform-specific installation …

Introduction Discover our latest innovations, enhancements, and fixes deployed this month. For in-depth feature details, please visit our product documentation or write us at support@sanas.ai with any questions. New releases 1. New app activation mode – SSO on …

FAQ Is there any risk of call disruption if the software malfunctions? Sanas has no dependency on call continuity. You can do the following to override Sanas’ Noise Cancellation during a call manually, if required: Disable Noise Cancellation from the …

Introduction Sanas supports Single Sign-On (SSO) to simplify and streamline user authentication across all our products. By enabling SSO, organizations can enhance security, reduce the risk of digital threats, and minimize the chances of identity theft. Configure SSO You …

Introduction Welcome to the Sanas Accent Translation user guide! This guide will help you set up and use the Sanas app to enhance your calling experience through real-time accent translation. New to Sanas? We recommend reviewing our Sanas app …

Introduction This guide provides instructions for configuring audio settings on web browsers. Web-based softphones automatically apply the default browser audio settings. However, you can also look for softphone-specific guides under the web-based or app-based softphone configuration …

Introduction This guide explains the noise cancellation with the Omni Directional capabilities feature on the Sanas Noise Cancellation ( NC ) app and provides a procedure for configuring it from the Sanas Portal. 🎉 Feature availability : The omni directional noise cancellation feature …