User Guide: Sanas Chrome Extension

Introduction

This guide walks you through accessing and using the Sanas Chrome Extension in your browser. By the end of this guide, you will be authenticated, your audio will be configured, and you will be ready to use Sanas on your next call.

Before You Begin

Ensure the following are in place before starting:

• The Sanas Chrome Extension is installed on your Chrome browser. If not, contact your administrator.

• Your headset is connected to your machine. Always use USB connection-based headsets for the best audio quality.

• You have your login credentials ready, such as Account ID and User ID for users configured on User Activation Key (UAK), or work Email ID for users configured on Single Sign-On (SSO). If you do not have these credentials, contact your administrator.

Open the Sanas Chrome Extension

1. Click the Sanas icon in the Chrome toolbar. This opens the Sanas floating widget on the edge of your browser window.

   Note: If prompted to grant microphone access, click Allow.

   

2. Click the Sanas icon on the floating widget to open the authentication pop-up.
   

Authenticate

1. If you are logging in through User Activation Key (UAK) mode, follow these steps:

   1. Enter your Account ID and User ID in their respective fields.

   2. Click Activate Key.

   3. On successful authentication, the Sanas Chrome Extension interface opens.

      

2. If you are authenticating through Single Sign-On (SSO) mode, follow these steps:

   1. Select SSO in the login page of the Chrome extension.

   2. Enter your work Email ID and click Continue.

   3. Depending on your organization’s chosen Identity Providers (IdPs), such as Okta and Azure, your login process may require further authentication steps and proper guidance from your company IT or login admins.

   4. On successful authentication, the Sanas Chrome Extension interface opens.

      

Configure the Extension

1. Click the Controls icon on the Sanas floating widget.

2. Ensure the Sanas Toggle is enabled.

3. Verify that your preferred Voice Profile is selected — Masculine or Feminine.
   

4. Click the Audio Devices icon and select your connected headset from the drop-down menu.
   

Configure Audio on Browser-based Softphones

Note: We are using Google Meet web platform to demonstrate audio configuration verification in the below procedure. Configure similarly on your chosen softphone/conferencing app.

For Sanas to synthesize your audio, Google Meet must route your microphone input through the Sanas audio device. As such, we preconfigured Sanas Microphone to be set by any web-based conferencing apps and softphones as their system default microphone. This allows web-based meeting applications and softphones to automatically use Sanas without requiring users to manually select it.

To validate:

1. Open Google Meet Web in your Chrome browser and sign in.

2. Navigate to Settings > Audio, then Microphone. Sanas Microphone will show as System default.
   

   Note: If a user logs out of the Sanas Chrome Extension, the Sanas Microphone remains visible in the list of available audio devices in the web app or softphone; however, Accent Translation will no longer work. Once the user signs back in, the Sanas Microphone, along with Accent Translation are automatically restored. A tab refresh may be required before they become fully functional again.

Sanas is now active!

Your voice will be processed through the Sanas Chrome Extension for the duration of the call.

Important! Personalize your accent translated voice to sound consistently and identical. Refer Personalize voice for instructions.

Support