Overview: Sanas Accent Translation

Introduction

This guide provides a comprehensive overview of the Sanas Accent Translation (AT) desktop app.

What is Sanas AT?

Sanas AT is a powerful desktop application that installs directly on your computer and works alongside your softphone service to deliver an enhanced communication experience. It offers:

Real-time accent translation

Powered by our advanced AI models, Sanas AT seamlessly converts your natural accent into a globally neutral, professional voice. The output is clearer, more confident, and easier to understand, letting you focus on your conversation rather than worrying about accent barriers.

Noise-Free Calls

Eliminate background noise instantly. Whether you're in a bustling office or working from home, your voice comes through clearly, without distractions, ensuring your message is always heard.

Improved efficiency

Enhanced clarity leads to better understanding. When recipients grasp information quickly, it reduces call resolution time and increases overall satisfaction for everyone involved.

Getting started with the AT app

Home screen

The Home screen is your control center for managing all app functionality:

📔 Note: The ability to manually turn off Accent Translation from the app is controlled by your admin. Contact your admin for further information.

1. Accent Translation: Turn on or off Accent Translation from the app. When disabled, your admin receives an automatic notification.

2. Voice style: Choose a voice style between Masculine or Feminine that suits your voice naturally.

3. Audio input: Select an audio input source. Typically, select the microphone of your connected headset.

4. Minimize app: Minimize the app interface and run it in the background.

5. App menu: Access the additional app menu.

Help, Feedback, & About

• Help: Monitor your system’s performance indicators like CPU and memory utilization, and battery and microphone statuses. Use the following options available on the Help page:

  • Restart Audio: Refresh the audio stream if you encounter any issues.

  • Check Compatibility:  Runs a quick system compatibility check to identify any hardware incompatibility.

• Feedback: Share your feedback on using the AT app. Any downrated feedback automatically creates a support ticket and submits the app log from your computer. This log is essential for us to understand the issue and resolve it at the earliest.

• About: Access the app details, like app version and copyright information.

Support