Using Sanas Noise Cancellation

Introduction

This guide provides simple, step-by-step instructions for using the Sanas Noise Cancellation (NC) desktop app. The app is designed to be straightforward and easy to use.

Before You Begin

Verify Installation

Ensure the Sanas NC app is installed on your computer:

• Windows: Search for "Sanas Noise Cancellation" in the Windows start menu

  Not installed? Contact your IT team to request installation

Prerequisites

• A stable internet connection.

• Computer connected to your organization's domain.

• Log in to the computer with your user credentials.

Make your first call with the Sanas NC

Step 1: App Activation

Your administrator configures the app's activation mode. Select the appropriate tab below and follow the steps based on the activation method available in your NC app.

Step 2: Using the Sanas NC app

Post activation, your app is ready to use. Select the tab and follow the procedure to configure your Sanas NC app.

1. Enabling Noise Cancellation

• Enable the Noise Cancellation Microphone toggle.

2. Audio input

• Select your headset's microphone from the drop-down menu.

Step 3: Dialer Configuration

Sanas automatically configures itself with most compatible dialers. To ensure it's correctly set up with your calling application, follow the steps below:

1. Open your calling application (dialer).

2. Navigate to the audio settings.

3. Under audio input, select "Sanas Microphone" or "Sanas Virtual Audio".

4. And that’s it! You are ready to make your first call with Sanas. Rate your calling experience and help us improve the Sanas app.

📔 Note: For detailed steps on specific dialers, refer to our Dialer integration guides.

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