Account Settings

Introduction

Adjust the basic settings of your Sanas account, such as timezone, app user inactivity, and remote inferencing.

The configuration can be applied at the Account level (organization-wide) or Group level. Select the account or group from the Group Tree on the left side of the portal before making changes. Most settings include a Lock Configuration toggle. Enable it to prevent subgroup administrators from overriding the setting.

Note: For Groups and Subgroups, this is labeled Group Settings.

Timezone

Sets the timezone used for timestamps shown to Portal Users (reports, logs, activity).

From the Sanas Portal, click Settings.
Under Configuration, look for Account Settings, then select Timezone.
Note: For Groups and Subgroups, this is labeled Group Settings.
Choose from the Select Timezone dropdown menu.

Inactive App Users

When enabled, it automatically deactivates Sanas App users who haven't used the app for a configured number of days, freeing up license seats without manual tracking.

From the Sanas Portal, click Settings.
Under Configuration, look for Account Settings, then select Inactive App Users.
Note: For Groups and Subgroups, this is labeled Group Settings.

Note: The default number of days of user inactivity prior to auto-deactivation is 30, with the option to customize it from 1 to 180 days.

Remote Inferencing

Let’s you run Sanas speech models on a remote server instead of the end user’s device. This reduces dependence on local hardware and keeps performance consistent across users.

For each product — Accent Translation, Speech Enhancement, enter the endpoint address of your remote inference service.

From the Sanas Portal, click Settings.
Under Configuration, look for Account Settings, then select Remote Inferencing.
Note: For Groups and Subgroups, this is labeled Group Settings.

Note: Make sure the address is reachable from end-user devices and that network access is configured correctly.

Support

Need help? Get in touch with our Support Team for assistance.