Chrome Extension

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Introduction

The Sanas Chrome Extension is the dedicated solution for organizations running Chrome OS devices, where the Sanas Desktop Application cannot be installed. It brings Sanas Speech AI directly into the Chrome browser, enabling Chrome OS users to access Sanas.

All Speech AI processing is offloaded to a remote inference backend, and the user gets access to consistent performance.

Note: The Chrome Extension works only with conferencing and softphone applications that run inside a browser (for example, Zoom Web or Google Meet). Users on dedicated desktop applications must continue to use the Sanas Desktop Application instead.


How It Works?

To start with, contact Sanas Support to obtain your organization's Endpoint URL. This URL is the access point that users' machines connect to for audio synthesis while using Sanas.

Depending on your organization's requirements, Sanas Support will provision an Endpoint URL that points to one of the following:

Option

Description

Sanas Cloud

Sanas-hosted infrastructure, available in Singapore and the United States regions. Ideal for organizations that prefer a fully managed, low-overhead deployment.

Self-Hosted

Sanas Speech AI models are hosted on your organization's own infrastructure. Ideal for organizations with strict data residency or network isolation requirements.

Once you have your Endpoint URL, your administrator can complete remote inference configuration in the Sanas Portal.

Note: Ensure that all users can reach the configured Endpoint URL from their network via HTTPS on Port 443.


Extension Overview

  1. Accent Translation / Speech Enhancement

    1. Use this icon to configure Accent Translation and Speech Enhancement in the Chrome Extension.

    2. Click it to switch between the two Sanas products, select your voice type (Masculine or Feminine), and turn incoming audio (What You Hear) and outgoing audio (What You Say) on or off for each product.

    3. By default, these settings are configured automatically and activate when you use a web-based softphone or web conferencing platform.

  2. Language Translation

    1. Use this icon to configure Language Translation in the Chrome Extension. Click it to turn the feature on or off.

    2. From the dropdown menus, select the language your customer speaks (They Speak), the language you speak as the agent (I Speak), and your voice type (Masculine or Feminine).

  3. Audio Settings

    1. Shows the available microphones so you can choose which one to use.

  4. More

    Contains app-level controls and information, including, but not limited to:

    1. The Chrome Extension version

    2. An option to re-personalize your voice profile

    3. The dock position of the floating widget

    4. A network checker

    5. A way to submit feedback

    6. Direct links to the Sanas Portal and Help Center

    7. The Log Out button


Available Products in the Chrome Extension

The Sanas Chrome Extension currently supports the following Sanas products:

Products

Status

Accent Translation

Available

Speech Enhancement

Available

Language Translation

Available

Speech Intelligence

Coming Soon!


Security, Privacy, and Compliance

The Sanas Chrome Extension is built with a privacy-first architecture. For more information on how Sanas handles your data, refer to the following resources:

Resource

Description

Sanas Trust Vault

Security posture, certifications, and compliance documentation.

Data Processing Agreement

Terms governing how Sanas processes data on your behalf.

Privacy Policy

How Sanas collects, uses, and protects personal information.

Info: The Sanas Chrome Extension follows Chrome’s standard extension update cycle. Chrome automatically checks for extension updates at regular intervals throughout the day, and most users receive updates within the same day they are released. However, the exact timing is determined by Chrome’s update process and may vary from user to user.


Get Started

Interested in leveraging Sanas Chrome Extension for your Chrome OS devices? See our user guides for more details.