Automatic inactive app users deactivation
  • 24 Mar 2025
  • 1 Minute to read
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Automatic inactive app users deactivation

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Article summary

About

The following guide explains how to configure the automatic deactivation of inactive app users. The automatic deactivation of inactive users is based on a defined period of inactivity within the Sanas app.

Re-activate app users anytime

Deactivated users can be re-activated at any time. For instructions on re-activating users, refer to the section on re-activating app users.

Before You Begin

  • You must have administrator privileges on the Sanas admin portal to modify these settings.

Procedure

Availability: Auto inactive user deactivation

The automatic Inactive app user deactivation is only available on the Accent Translation (AT) workspaces with the app activation mode configured as User Activation Key (UAK).

  1. Log in to the Sanas admin portal using your credentials or use the available Single Sign-On (SSO) option.

  2. Navigate to the Settings page then scroll down to the Deactivate Inactive App Users section.

  3. Enable the Deactivate Inactive App Users option and select the desired inactivity period. Inactive users will be deactivated based on this time period.
    Auto inactive app users deactivation

  4. Click Save to apply the changes.

  5. To verify the deactivation, you can review the deactivated app users.

FAQs

How is user inactivity determined?

Answer: Inactivity is calculated based on the last time the user used the Sanas app.

How is user inactivity determined?

Answer: Inactivity is calculated based on the last time the user used the Sanas app.

Can I re-activate deactivated users?

Answer: Yes, deactivated users (whether automatically or manually) can be re-activated. For instructions, refer to the guide on re-activating app users.

Support

Need help? get in touch with our Support Team for assistance.


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