Manual app user deactivation

Updated on 05 Mar 2025
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About

This guide explains how to deactivate a Sanas desktop app user manually from the Admin Portal.

Re-activate app users anytime
Deactivated users can be re-activated at any time. For instructions on re-activating users, refer to the section on re-activating app users.

Automatic inactive app users deactivation
Automate the app users deactivation based on the configured inactivity period. Refer to Automatic inactive app users deactivation to learn more.

Before You Begin

You must have administrator privileges on the Sanas admin portal to modify these settings.

Procedure

Log in to the Sanas admin portal using your credentials or use Single Sign-On (SSO) option.
From the left-side navigation menu, click Users, then select the App Users tab.
Select the team that contains the user you wish to deactivate.
Select the checkbox next to the user you want to deactivate. You can select multiple users at once for bulk deactivation.
Tip: Use the search bar to quickly find the users you're looking for.
After selecting the users, click Deactivate Users.
From the pop-up message, click Deactivate to confirm your action.
To verify the deactivation, you can review the deactivated app users.

FAQs

Can we automate the user deactivation process?

Answer: Yes, inactive users can be automatically deactivated based on a defined inactivity period. Refer to automatic deactivation of users for more details.

Can I re-activate deactivated users?

Yes, deactivated users (whether manually or automatically) can be re-activated. For instructions, refer to the guide on re-activating app users.

Support

Need help? Get in touch with our support team or raise a support ticket.

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What's Next

Automatic inactive app users deactivation

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