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      Avaya One-X Agent integration with Sanas
      • 07 Aug 2024
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      Contents

      Avaya One-X Agent integration with Sanas

      • Updated on 07 Aug 2024
      • 1 Minute to read
      • Print
      • PDF
      Article summary

      Avaya One-X Agent integration with Sanas

      1. Click on the start menu, search for Avaya One-X Agent, and launch the application.

      2. Log in to Avaya One-X Agent using the credentials provided.

      3. Click on Settings > Agent Preferences on the home window of the dialer as shown in the below image.

      1. Go to Audio - Advanced- Select Microphone (Sanas Virtual Audio) in the dropdown under Record Device as shown in the below image and click on OK to save the settings.

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