How to use Speech Enhancement on a call?

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  • Published on Oct 6, 2026
  • 2 minute(s) read
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Introduction

This guide takes you through setting up and using Speech Enhancement on the Sanas desktop application so you can sound clear on every call. It covers confirming your setup is ready, logging in, turning on Speech Enhancement for outgoing and incoming audio, previewing your enhanced voice with the Hear Your Voice feature, and sharing feedback on your experience.

Before You Begin

As an App User, make sure you have the following ready:

  1. The Sanas App is installed on your computer.

  2. Your login credentials are on hand (required if you're logging in via User Activation Key (UAK) and/or Email-Passcode authentication).

  3. Your wired USB headset is connected to your computer.

  4. A stable, working internet connection.

  5. If using Auto Activation authentication: your computer is connected to your organization's domain, and you're logged into your user profile.

For more details, visit this link.

Note: If any of the above items are missing or not working as expected, please contact your account admin for assistance.

Login and Setup Your Sanas App

  1. Launch the Sanas app on your computer.

  2. Select the authentication mode available on the login page — User Activation Key (UAK), Email-Passcode, Auto Activation, or Single Sign-On, and refer to this guide on how to utilize them.

  3. After a successful authentication, you will be directed to the Speech Enhancement panel.

    If this is your first time using the Sanas App, a built-in onboarding guide will automatically appear to help you navigate the app. You can also revisit them should you wish to modify your Sanas app settings. Go through all the sections before proceeding to the next steps here.

Configure Speech Enhancement App Controls

By default, the toggles in the Speech Enhancement panel are ON, unless your account admins have disabled them in the Sanas Portal.

  1. Keep the toggle of your Speech Enhancement for outgoing audio ON. This enhances your voice so your recipient hears you clearly.

  2. Click the Hear Your Voice tab to hear how you sound with Speech Enhancement enabled. This is a great way to practice before taking calls and identify potential audio issues that may affect your call experience.

  3. Keep the Speech Enhancement for incoming audio toggle ON. This enhances your recipient’s voice so you hear them clearly.

Submit a Feedback

Your feedback is critical and important for us to understand your experience using Sanas and help us improve. Submitting feedback takes less than a minute and can be done directly from the Sanas App.

Note: When should you submit feedback? Any time you have a notably good or bad experience on a call. How to do it? Refer to this guide.

Support

Need help? Get in touch with our Support Team for assistance.