Language Translation

Introduction

Sanas Language Translation (LT) enables real-time, bidirectional translation for seamless multilingual conversations. Using an AI-powered audio pipeline, Language Translation captures speech in one language, translates it, and delivers the output in the recipient's preferred language—all with near-real-time latency and contextual accuracy.

How It Works?

1. Speak — The agent or customer speaks naturally in their preferred language configured at the Sanas application.

2. Translate — Our models capture the speech, translate it in real-time, and synthesize a voice that closely matches the original speaker.

3. Listen — The recipient hears the translated speech in their language within seconds.

Translation begins within an average of 3 seconds, and voice synthesis occurs within the first second of the call.

Key Features

• Near-real-time latency — Sanas starts translating in near-real-time during a live call, keeping your multilingual conversations engaging and naturally flowing.

• Enterprise readiness — Deployable via the Sanas Desktop application and managed through the Portal, ensuring seamless enterprise integration.

• Privacy-first architecture — No conversation data or voice samples are stored beyond the duration of your call, ensuring complete data privacy.

• Custom glossary support — Configure up to 500 custom terms, brand names, and proper nouns to bypass translation. Glossary terms configured in the Sanas Portal are automatically applied during live calls.

• Translation captioning — Agents can view source and translated transcriptions for the entire conversation in real-time. Transcription data is removed when Language Translation is turned off.

Supported Languages

Get Started

Ready to break down language barriers for your team? Language Translation is available as part of the Sanas Desktop application for enterprise customers.